Refund policy

Refund Policy

We do not accept returns or exchanges. However, we do offer refunds in cases where the product arrives damaged, defective, or incorrect.

To request a refund, please contact us at burtsbusiness97@gmail.com within 7 days of receiving your order. Be sure to include your order number and photos clearly showing the issue. We reserve the right to approve or deny refund requests at our discretion.

If a return shipment is approved, send it to:

Burt's
4100 Southwest Freeway, Apt 346
Houston, TX

Hats and accessories are non-refundable.